Outlook 2010 Introduction

 

Course Length

Three hours 

 

Course Description

This class is designed to introduce participants to Microsoft Outlook, an information management program used to coordinate e-mail, calendar, contacts, tasks, and notes.

 

Course Topics

Getting Started

  • Explore the Outlook window

  • Explore the Ribbon

  • Customize the Quick Access Toolbar

  • Use the Backstage View

  • Use the Navigation Pane

  • Create a new folder

  • Work with folders

E-Mail

  • Create a message

  • Read a message

  • Reply to a message

  • Forward a message

  • Save a draft of a message

  • Attach a file to a message

  • Work with attachments

  • Flag a message

  • Print a message

  • Set default read and delivery receipts

  • Set message importance

  • Work with Quick Steps

  • Create a new Quick Step

  • Create a signature

  • Insert a screenshot

  • Work with Desktop Alerts

  • Format message text

  • Apply paragraph formatting

  • Apply a style to text

  • Apply a theme to a message

  • Apply a page color to a message

  • Change the message format

  • Turn Conversations off or on

  • Ignore a Conversation

  • Clean up a Conversation

Calendar

  • Schedule an appointment

  • Schedule a meeting

  • Schedule a meeting from a message

  • Create an additional calendar

  • Create a Calendar Group

  • Send your calendar in an e-mail

Tasks

  • Create a task

  • Manage tasks

Contacts

  • Create a contact

  • Create a contact group

  • Communicate with a Contact

  • Work with the People Pane

Notes

  • Create a note

  • Manage notes

Extras

  • Delete an item

  • Retrieve a deleted item

  • Work with the Mini Toolbar

  • Use Outlook help

  • Print a help topic

  • Search for a help topic

  • Access help in Backstage View

  • Explore keyboard shortcuts for e-mail

 

What Participants Receive

Each participant receives a six-page reference card containing step-by-step instructions.

 

 

 

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